We're here to help. SubWise is built by a solo developer — every message is read personally.
Found a bug, have a feature request, or need help with a purchase? Send an email and you'll hear back within 48 hours.
Email SupportWhere is my data stored?
Everything stays on your device. SubWise uses a local database — no cloud, no accounts, no servers. Your data never leaves your phone.
I bought Pro but it's not showing. What do I do?
Open SubWise, go to the upgrade screen, and tap Restore Purchase. This checks your Apple ID for the original transaction and re-unlocks Pro. Make sure you're signed in with the same Apple ID you used to purchase.
Can I transfer my data to a new phone?
If you restore your new iPhone from an iCloud or iTunes backup, your SubWise data will carry over automatically. There's no manual export needed — the local database is included in your device backup.
How do I delete all my data?
Simply delete the SubWise app from your device. Since everything is stored locally, deleting the app removes all data permanently.
I want a refund for my Pro purchase.
In-app purchases are processed by Apple. To request a refund, visit reportaproblem.apple.com and follow the instructions for your transaction.
Will you add [feature]?
Maybe! Send your idea via the email button above. Feature requests from real users directly shape what gets built next.